Technical Support: Images + Videos
Handspeak has used some different image and video formats since 1996. As Handspeak stays with the online trends, some images and videos remain in use until they are replaced.
No Flash Video
If you see a [download] icon or "flash video" in placement of a video in your browser, check for the version of Adobe Flash Player plugin in you browser. Download at 
Non-moving GIF Animation
GIF animation images are the oldest format that Handspeak used. If an animated image looks static or has no image motion on your page, it may be blocked by a security program installed on your computer, such as ZoneAlarm, Norton Security and such.
Zone-Alarm: Double click on a firewall program, click on "Privacy", go to "Ad Blocking", click on "Customize". When it says "Ads to Block", UNcheck the box under "Animation" for this site. It might work similar with other firewall programs. This site is mainly an ad-free site.
Microsoft Explorer browsers: See Cookie/Privacy for information.
Miscellanies
Cookie + Privacy
Microsoft Explorer browsers: Click on "Tools" in the menu, select "Internet Options...", select "Privacy" tab, click on "Edit..." button, add "handspeak.com" in the field and click "Allow", click "Ok". It is similar with other web browsers.
Further Help
Contact Handspeak for further help. Be sure to include technical details or step-by-step description. To include a copy of error message and the web address where the error occurs would be helpful.
